揀貨作業為物流中心作業流程中重要的一環，卻耗費了大量的時間及人力。近幾年，使許多物流業者紛紛導入AGV系統，想將傳統物流轉型成自動化物流，以解決時間及人力耗費的問題，但導入AGV系統時，若沒有善加規劃，在投入大量導入成本後，可能反而造成反效果，產生資源閒置、資源不足、AGV塞車等問題，以上種種問題都可能會影響AGV系統的揀貨效率。因此，本研究以FlexSim系統模擬軟體為工具，模擬物流中心使用AGV系統進行揀貨流程的情境，探討系統車輛數及派車法則的變化對系統績效的影響。

Picking is an important part of the distribution center operation process, but it consumes a lot of time and manpower. In recent years, many logistics companies have applied AGV systems, and want to transform traditional logistics into automated logistics to solve the problems of time and manpower consumption. However, the AGV systems are often applied with investing a large amount of import costs but without appropriate planning. It may cause counter-effects, such as idle resources, insufficient resources, and AGV traffic jams. All of the above problems may affect the picking efficiency of the AGV systems. Therefore, this study adopts the FlexSim system simulation software as a tool to simulate the situation of the distribution center using the AGV system for the picking process, and explore the impact of changes in the number of vehicles and dispatch rules on the system performance.