防火宣導工作的執行，需透過成效評估的過程檢核其成果，而隨著各式宣導型態的推陳出新，對民眾在安全上的認知是否有實質的助益也需要妥善地評估。因此，為了建立可於實務應用的防火宣導績效評估方法，以更有效率推展宣導工作，本研究首先從目前的防火宣導內容、執行方式及成效評估指標、機制等面向調查防火宣導工作的現況及其成效之檢核情形。結果發現，防火宣導績效評估時所選定的評估指標，在關於「民眾」的面向明顯不足。基於改善績效評估計機制的目的下，本研究設計出簡化的問卷調查模式，以作為一種將「民眾觀點」納入考量的績效評估方法。經過實地樣本資料及分析可知，此方法提供了一個簡易、迅速且可適度反映出防火宣導績效的評估機制，有助於日後宣導工作方針之調整與修正。

The performance of fire prevention promotion need to be evaluated by the performance appraisal approach. Recently, there are various types of fire prevention promotion have been developed. However, whether these fire prevention promotion are actually helpful to people to prevent and respond to fires is needs to be properly evaluated. In order to develop an available evaluation approach for effectiveness assessment of fire prevention promotion, the present study preliminarily investigate the content of fire prevention promotion, the work execution process, the current performance  indicators, and the applied performance assessment approach. It can be find that the current performance indicators significantly lack the opinion from the people who receive the fire prevention promotion. Hence, present study therefore propose a simplified questionnaire approach which considering the customer satisfaction index. Through an actual operation , this questionnaire approach is verified can provides an simple, rapid and appropriate assessment mechanism for fire prevention promotion, and that is helps for the adjustment and revision in the implementation policy of fire prevention promotion.