ISO14001認證之關鍵成功因素評估-以台灣電子公司為例

Evaluation of Critical Success Factors of ISO 14001 Certificated: A Case Study from Electronic Corporation in Taiwan

韓慧林1、韓榮姿2、賴嘉驊1、曾泓翔1、洪翊凱1、張桓禎1
H. L. Hai1, Bonnie Han2, J. H. Lai1 , H. S. Zeng1, Y. K. Hung1 and H. C. Chang1

1實踐大學資訊管理系
2國防部資源司


摘要

隨著氣候不斷變遷,環保議題在全球化企業追求獲利之同時,已成為各組織營運之最優先考量因素。韓慧林等(2015)以台灣A電子公司通過ISO14001環境管理系統認證為例,運用投票式權重評選模式以求解多目標評選議題,找出其關鍵成功因素並發表於危機管理學刊。本研究以此為藍本,將擴大至101位受訪對象之問卷調查,比較其間之關鍵成功因素之差異,並提出一套管理ISO14001認證之標準作業程序。

關鍵字:ISO14001環境管理系統、投票式權重評選模式、關鍵成功因素。

ABSTRACT

As the climate continues to change and environmental issues in the global enterprises while pursuing profitable, have become a top priority of the organizations operating considerations. Hai et al. (Journal of Crisis Management, 2015, 12(2), 9-20) study the critical success factors of ISO 14001 certificated of “A” electronics company in Taiwan. They illustrate a new approach based on the use of vote-ranking method that was developed to assist in multi-criteria decision-making problems. In this paper, we expand to survey the range of questionnaires for 101 respondents. We will compare the different results of critical success factors (CSFs) and set a standard operation procedure as the references to the environmental evaluation and management for ISO14001 certification.

Keywords: Vote-ranking method; ISO14001 Environmental Management System; Critical Success Factors (CSFs)