摘要
隨著人口大量遷移置都市，以及經濟快速發展，都市地區交通狀況日益惡化，故研擬與推動提升大眾運輸使用率之政策勢在必行。本研究只在探討大眾運輸使用率偏低之原因，並以高雄捷運系統作為研究對象。
經由文獻回顧，將高雄捷運使用率偏低原因主要分為捷運路網不足以及習慣司有車輛，本研究利用限制理論思維流程中五項工具，找出阻礙高雄捷運使用率偏低之原因，以提高接駁公車準點率以及減少使用私有運具做為提申使用率之兩大需求。根據研究結果，得到主要影響高雄捷運使用率之內部因素與外部因素，作為主要改善對象，其中，內部因素包含接駁路網、票價制度以及場站周邊環境；而外部因素則包含私人運具、工作地點及社會經濟發展等三個因素。
關鍵字：限制理論、大眾運輸、使用率、高雄捷運。
ABSTRACT
With large numbers of people moving to the city and the economic development quickly, worsening traffic in urban areas, therefore, develop and promote policies to improve the utilization of public transportation is imperative. The purpose of this study is researching the reasons for the low usage rate of public transportation, and use the Kaohsiung MRT system as the research object.
Through the reference, the reasons for the low utilization of the Kaohsiung MRT is the network not enough and habits own vehicle, this study use the Theory of Constraints thinking processes five steps tools, identifying obstacles for Kaohsiung MRT is the reasons for low usage rate of public transportation to improve shuttle bus on time rate and reduce the use of private transport with the two demands. According to the result, getting the internal factors and external factors affecting the Kaohsiung MRT utilization, there were key improvement targets, In which the internal factors include shuttle network, the fare system and the environment around station and the external factors are included own vehicles, work location and socio-economic development.
Keywords: Theory of Constraints; Public Transportation; Utilization; Kaohsiung Mass Rapid Transit
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