摘要
危機是某種轉折點，可能變得更好，也可能變更壞（Fink 1986a&b）。從危機預防、危機處理到危機善後，每一個階段都應謹慎的執行，才能消弭危機因子，防患未然。
前危機時期之危機管理關鍵乃在於危機預防；危機的預防前導在於危機偵測；而弱點分析更是為機偵測的重要工作之一。本文以組織的弱點分析方法作為探討主軸，包括：弱點交叉分析、危機座標法及脆弱性分析。希望組織能持續運用這些方法發掘潛存缺失，在危機尚未爆發之前，採取行動避免危機發生，使組織運作健全，並永續經營。
關鍵字：危機管理、危機偵測、弱點分析、脆弱性分析。
ABSTRACT
Any method for hazard identification can be used situation analysis practically. This study focused on six tools for situation analysis which were as following: Crisis Index Checklist, The What If Tool, Scenario Process, Logic Diagram, The Change Analysis, and The Cause and Effect Tool. The goal of crisis detection is an art and science, to identify possible causes which might cause crisis outbreak, thus, to implement preventive strategies to remove or put it under control in order to ensure all operations can be performed as expected.
This study focus on exploring crisis identification tools and methods which made organization can implement those tools to generate early warnings, realize crisis outbreak possibilities, and undertake countermeasures to prevent it from happening.
Keywords: Crisis Management; Crisis Detection; weakness Analysis; Vulnerability Analysis
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