摘要
為探討改善警察工作壓力對家庭關係影響之風險，本研究首先以台北市政府警察局14個分局和派出所的員警為對象，針對下列四個問題進行研究，1、警察在職場上的工作壓力來源以及職場與家庭關係的互動情形2、警察工作的特殊性質與警察工作壓力對家庭關係所造成的影響3、男性員警與女性員警所承受的工作壓力與家庭關係是否有明顯的差異性存在4、警察人員因不同官階所承受的工作壓力對家庭關係是否有明顯的差異性存在。經由問卷調查及SPSS統計軟體之單因子變異數分析、 Scheffe法、和獨立樣本T檢定等過程，發現從1.組織內、2.組織外、3.個人本身、4.個人發展等四個層面所帶來的工作壓力對家庭關係影響有顯著相關。因此，本研究乃將這四個層面列為作業風險整合軟體(ORMIT)任務分析的輸入項目， 並以每層面各5個(共20個)主要因素列為辨識得到的危險，接著評估這20個危險的風險等級; 進而找出排除或降低警察工作壓力風險的方法，然後對這些改善方法進行排序、選擇。利用ORMIT模擬實際執行後，算出警察工作壓力預期及實際平均風險指標。重複利用ORMIT分析，還可以比較前後調整改善方法所產生結果的變化情形，並據對家庭關係會造成不利影響的警察工作壓力提出改善建議。
關鍵字：警察、工作壓力、家庭關係、作業風險管理整合軟體(ORMIT)。
ABSTRACT
An Study for improving the influences of risk of work stress of police on the relationship of family. Therefore, we chose staff from fourteen sub-bureau and it’s local police station, and propose some target in below. First, realizing the cause of work stress of police in career and interaction between workplace and relationship. Second, realizing the influences of work stress of police and the feature of police work on the relationship of family. Third, realizing the work stress of police between female and male have difference or not in relationship of family. Forth, realizing the work stress of police in different rank have different or not in relationship of family. This article discover pressure of police from organization, out of organization, person self and development of individual have very big part influence to relationship of family through the questionnaire survey, one-way ANOVA, Scheffe and t-test. Consequently, we get those into the Task Analysis of ORMIT as main part and use elements of those part to acquire the main source of danger. Then, evaluating risk level from twenty danger and find out the improving way of reduce working pressure of police and rank it to select the best way. After to administer ORMIT, to count for the a risk index of anticipate and reality. Finally, compare the result difference between former and latter to improving way, and bring up suggestion for improving the influences of work stress of police on the relationship of family.
Keywords: Police; working pressure; relationship of family; Operational Risk Management Integration Tool (ORMIT)
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