摘要
風險控制決策涉及兩個主要層面。第一個層面是從作業風險管理步驟三所發展的控制方法內選擇方法進行實際應用，第二個層面則是在實際應用之後，決定是否接受目前在作業中之殘餘風險。
本文探討作業風險管理第四步驟風險控制決策之工具，包括：直覺法、成本效益評估與決策矩陣。目的在於運用風險決策之藝術與科學，以評估風險控制之最佳組合，協助整體決策過程符合合理之程序，進而成為作業風險管理不可或缺的邏輯步驟。
關鍵字： 作業風險管理、風險決策、成本效益評估、決策矩陣
ABSTRACT
Make Control Decisions, involves two major dimensions. The first is the selection of the risk controls to actually use from among those developed in the third step of operational risk management. The second is the decision whether or not to accept the residual risk present in a project after applying all practical risk controls.
This study investigated 3 basic risk control decision tools which include Intuitive Method, Cost Benefit Assessment and Decision Matrix. The objective of this aspect of decision making is to select the best possible combination of risk controls from among the options provided by the application of the risk control options so as to support the decision making in a logical manner and to be a sequenced part of the risk management process.
Keywords: Operational risk management; Risk decision; Cost benefit assessment; Decision matrix
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