運用作業風險管理探討H1N1的危機管理

THE STUDY OF CRISIS MANAGEMENT OF H1N1 BY USING OPERATIONAL RISK MANAGEMENT

　　H1N1新型流感傳染途徑與季節性流感相同，主要是透過飛沫與接觸傳染，包括發燒、咳嗽、喉嚨痛、頭痛、全身酸痛與疲勞，有些病例甚至會出現腹瀉、嘔吐症狀。一般成人在症狀出現前1天到發病後7天均有傳染性，但對於病程較長之病患，亦不能排除其發病期間繼續散播病毒。另兒童病例的可傳染期通常較成人病例為長。本研究運用風險管理ORM(Operational Risk Management)六大步驟來找出可能發生的風險加以預防。

　　The mode of transmission of H1N1 influenza and seasonal influenza are the same, mainly through respiratory droplets and contact, Its’ symptoms include fever, cough, sore throat, headache, body aches and weakness labor, diarrhea or vomiting. Generally, the infectious period is from the day before symptoms appear to 7 days after, and for children it might be longer. In this study, ORM (Operational Risk Management) is use to discuss the control of N1N1 transmission.