運用作業風險管理探討鐵路交通運輸之危機管理

THE STUDY OF CRISIS MANAGEMENT OF RAILWAY TRANSPORTATION BY USING OPERATIONAL RISK MANAGEMENT

吳富堯(Fuh-Ean Wu)1 陳韋綸(Wei-Lun Chen)1 李慶宗(Ching-Tsung Li)1
王承宗 (Cheng Tseng Wang)2

1正修科技大學 工業工程與管理所 CHENG SHIU UNIVERSITY DEPARTMENT OF INDUSTRIAL ENGINEERING AND MANAGEMENT
2立德大學 工業工程與管理所 LEADER UNIVERSITY DEPARTMENT OF INDUSTRIAL ENGINEERING AND MANAGEMENT

摘要

　　近年來鐵路交通意外事故發生頻繁，起因於駕駛專業訓練不足、人為因素、機器設備老舊及台灣地區環境影響。在這些不安全的情況下，本研究使用作業風險管理(ORM)以求發現可能的風險並能提供有效的改善方法，希望能幫助減少其在營運的過程發生事故的機會。

關鍵字：作業風險管理(ORM)、鐵路、列車出軌、平交道號誌故障。

Abstract

　　In recent years, Railways traffic accidents occur, the reasons might be their lack of specialist training, human factors, proper maintainance, and environmental effects. In these uncertain situations, this research uses operating risk manages (ORM) in order to find out possible risk and provide the effective improvement methods, hope to reduce the accidents railways.

KEYWORDS:Operational Risk Management (ORM), Railway, Train derailment, Crossing signal failure。