以自我歸類理論探討團隊成員合作行為

Using self-categorization theory to understand Cooperative behavior of

team members

江亭芳 Ting-Fang Chiang 、張火燦 Huo-Tsan Chang

國立彰化師範大學 人力資源管理研究所

Graduate Institute of Human Resource Management,

National Changhua University of Education

摘要

    本研究主要目的是以自我歸類理論來探討團隊成員間的合作行為。現在的組織型態中， 越來越多的組織透過團隊合作的方式，試圖提升組織整體的競爭力，以迎戰充滿變化的競爭環境，因此了解團隊成員間合作行為的影響因素是非常重要的。

    本研究以自我歸類理論觀點出發，試圖去探討團隊中存在著自我歸類的觀點時，會對團隊成員的合作行為產生何種影響，推論出兩大主要命題： 組織成員會因為自我分類而形成群體內與群體外兩個群體，兩者在產生合作行為上會有顯著的差異，除此之外， 當團隊成員可以類化為同一個群體的程度越高，團隊成員越容易產生合作行為。最後，本文針對上述研究與推論提出相關結論，可作為後續研究之參考。

 關鍵字： 自我歸類理論、相似 / 吸引理論、團隊合作行為

Abstract

The main purpose of this paper is to use Self-categorization Theory to explore cooperative behaviors of team members. Recently, more and more organizations use skills of team cooperation to improve the competitiveness of their organizations andalso to face the challenges in this competitive environment. Therefore, to understand the factors which influence the cooperative behaviors among team members is very crucial.

In this paper, Self-categorization Theory was deemed as a starting point to examine when team members may have self-categorization perspective. Besides, what kind of impacts may arouse and influence their cooperative behaviors. The two main propositions which we deduced are as follows: 1) Thanks to self-categorization perspective, the members of the organization will become two different groups, i.e., in-group and out-group. Both of them have apparent differences on cooperative behaviors. 2) The more the members can flock together and form a unify group, the more cooperative behaviors will happen. In the final section of this paper, a preliminary conclusion was proposed. Hopefully, it can provide a solid foundation for further studies.

 Keywords: Self-categorization theory, similarity/attraction theory, cooperative behavior